Need language help in Guangzhou? Call 960169

Make the call useful

1. Have the organisation’s Chinese name, branch, full address and any reference number ready.
2. Say what you need in one sentence: “I cannot register my passport at this desk” or “I need to know which police station handles this address.”
3. Ask whether the operator can speak with the staff on speakerphone or arrange a three-party call. Public-service interpretation does not guarantee the desk will approve your request.

Which number handles what?

960169 helps with public-service communication. The published listing gives Japanese and Korean service from 09:00 to 21:00; ask about current availability.

12345 handles Guangzhou government-service enquiries and complaints. 12367 handles immigration enquiries. A booking platform or payment app handles its own orders and transactions; 960169 is not a private interpreter for every commercial dispute.

For an emergency

Call 110 for police, 119 for fire or 120 for an ambulance. Give the location first and ask for language help. Do not delay an urgent call while trying to reach a general service line.